Terms & conditions

These Terms and conditions apply to all guests of Casa Abajo

GENERAL
Casa Abajo is a 4 bed accommodation, which are rented out to guests for short-term stays. Casa Abajo is managed by the owner, hereinafter referred to as "Casa Abajo". The owners of Casa Abajo may be represented by appointed representatives.

By making a reservation/booking, you agree to the General Terms and Conditions.

The minimum stay at Casa Abajo is three nights.

Check-in is possible from 4:00 PM to 11:00 PM. Check-in after 11:00 PM is available upon request and we charge a fee of € 25,-. Check-out is required by 10:00 AM on the day of departure. Late check-out is only available on request and subject to availability, and we charge a fee of € 25-. No refunds will be given for early departures.

Check-out is required by 10:00 AM on the day of departure. Late check-out is only available on request and subject to availability, and we charge a fee of € 25,-. No refunds will be given for early departures.

It is not permitted to invite or bring unregistered persons who are not officially staying at Casa Abajo into the accommodation without prior communication and approval from us.

Pets are not allowed.

Smoking is not permitted inside Casa Abajo. Smoking is allowed outside, provided an ashtray is used properly.

Drugs are strictly prohibited at Casa Abajo. Any guest found in possession of or using illegal substances will be evicted immediately without refund, and the incident will be reported to the police without exception.

Guests must not cause noise disturbances inside or outside Casa Abajo and are expected to respect the peace and quiet of the surroundings and owners at all times.

Guests may park their vehicles in the designated parking area. Parking is at your own risk.

Casa Abajo reserves the right to deny or terminate a guest’s stay immediately, without notice or refund, if the General Terms and/or house rules are not followed or in the event of inappropriate behavior.

The website of Casa Abajo has been created with the greatest care. However, there may be differences between the text and/or photos presented on the website and the actual situation in and around the accommodation at the time of the guest’s stay. No rights may be derived from such differences.

Consumption of your own food and drinks is only permitted inside the house and on the private terrace.

Candles and incense burners are strictly prohibited in the apartments.

Casa Abajo reserves the right to change these terms and conditions at any time. By using the website and facilities of Casa Abajo, you accept the applicable terms and conditions at the time of use.

RATES
The listed rates are per night and based on an occupancy of four or two persons.

The listed rates include the use of water, electricity, air conditioning/heating, bath & bed linen, and WiFi. 

The listed rates do not include the costs of travel or cancellation insurance. We recommend you take out comprehensive travel and cancellation insurance.

All listed prices are subject to change.

RESERVATION, CONFIRMATION AND PAYMENT
Reservation requests can be submitted via the Casa Abajo website or, if applicable, through an officially selected booking platform. Requests via social media will also be processed, but further communication will take place via email.

After receiving your reservation request and a confirmation sent by Casa Abajo, you are required to make a (down)payment. The reservation becomes a final booking agreement once you have received our confirmation and the (down)payment has been made.

The down payment is 50% of the total rental amount and is due at the time of booking.

The remaining balance must be paid no later than 8 weeks before arrival.

For reservations made less than 8 weeks prior to arrival, the full rental amount must be paid immediately.

All payments must be made via bank transfer. Payment details will be provided in the booking confirmation email.

CANCELLATION
Cancellations are only accepted via email.

If you cancel 8 weeks or more before arrival, we will refund your 50% deposit. For cancellations less than 8 weeks before arrival, no refund will be given.

In case of a no-show, the full rental amount is due.

FORCE MAJEURE
In case of force majeure, whether permanent or temporary, Casa Abajo is entitled to dissolve or suspend the agreement in whole or in part, without the guest being able to claim performance and/or compensation. Force majeure includes, but is not limited to: threat of war, war, insurrection, strikes, boycotts, disruptions in power, traffic or transport, governmental measures, scarcity of raw materials, natural disasters, extreme weather conditions, death of one of the owners or close family members of the owners, etc., which make fulfillment of the agreement by Casa Abajo reasonably impossible.

LIABILITY
Casa Abajo cannot be held liable for damages incurred by the guest or third parties as a result of the stay at the accommodation. The guest indemnifies Casa Abajo against such claims.Casa Abajo is not liable for disruptions in or around the accommodation, such as power or water failures, or technical installations, or for construction or road works not announced in time near the accommodation.Casa Abajo is not liable for damage, loss, or theft of personal belongings.

Casa Abajo can only be held liable for damage resulting from gross negligence or deliberate misconduct by the owners.

Subject to the above, any liability of Casa Abajo, if and insofar as it is legally held liable under the user agreement, is limited to direct damages only. Any form of consequential damage is excluded.Furthermore, liability is always limited to the maximum amount that Casa Abajo’s insurance will pay in such cases.

Use of the swimming pool and other facilities is entirely at the guest’s own risk. Casa Abajo is not liable for personal injury or damage to personal property resulting from use of the facilities.

DAMAGE
The guest(s) is expected to behave properly and to use the accommodation in accordance with reasonable instructions provided by Casa Abajo.

The main guest is legally responsible for any damage caused by themselves or their co-guests to Casa Abajo, its contents, or persons present.

Any damage must be reported to Casa Abajo immediately. Repair and/or replacement costs must be paid by the main guest.

In the event of lost keys and or remote controls, all resulting costs will be charged to the guest.